Quality Digest Magazine

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  • Five essential ingredients for a quality culture | Process
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  • Organizational excellence is designed for permanent change by focusing on managing the five key pillars, seen in the figure on page 64. Each of these five organizational pillars is not new by itself. The key to organizational excellence is combining and managing them together. The five pillars are: • Pillar 1: process management
  • The six key drivers of Supply Chain Excellence
  • Emotional Intelligence Is Key to Outstanding Leadership

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  • Human capital management drivers fall into five major categories: Human Capital Nanagement (HCM) Driver 1 - Leadership Practices. HCM Practices. Communication: Employees must be treated well for them to develop a feeling of attachment and loyalty towards the organization. Managers must understand that their role is not just to sit in closed
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  • Operational excellence helps you succeed in good times and bad because of the way it impacts key characteristics and behaviors of your organization. Agile: Operational excellence is oriented around ongoing adaptation, so it is flexible and dynamic. Markets change, customer tastes shift, innovators introduce new technology, and problems arise.
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  • Emotional intelligence is the ability to understand your own and others’ emotions and how they drive behavior, and then using that knowledge to motivate others.
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